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Customer Service

Contact Us

At El Paso Saddleblanket Company, we value open communication and are dedicated to providing exceptional customer service. Whether you have a question, need assistance with an order, or want to learn more about our products, we are here to help. Below are the various ways you can get in touch with us.

Call Us

Our knowledgeable and friendly customer service team is available to assist you during our business hours, Monday through Friday, from 9 AM to 5 PM MST. You can reach us at any of the following phone numbers:

  • 1-800-351-7847
  • 915-544-1000

No matter which number you call, you'll be greeted by a team member ready to provide the information and support you need.

Email Us

If you prefer to reach out via email, we have several dedicated email addresses to ensure your inquiry is directed to the right department for a prompt and accurate response.

  • General Information: For general inquiries, questions about our company, or other non-specific requests, please email us at info@elpasosaddleblanket.com.
  • Online Sales: For questions regarding online sales, including order status, product availability, and online account assistance, contact us at wholesale@elpasosaddleblanket.com.
  • International Sales: If you are an international customer or have inquiries about international shipping and sales, please email intl@elpasosaddleblanket.com.
  • Catalog Request: To request our latest catalog filled with our vast selection of Southwestern and Western products, email catalogrequest@elpasosaddleblanket.com.

Our team is committed to responding to all email inquiries as quickly as possible, typically within one business day.

Place Your Wholesale Order

We invite you to place your wholesale orders through any of the following convenient methods:

Internet

Visit our website to browse our extensive collection of Southwestern and Western goods. Our user-friendly online ordering system allows you to place orders at any time, day or night. Simply add items to your cart, proceed to checkout, and follow the prompts to complete your order. Don’t forget, proof of business is required prior to processing your order.

Telephone

If you prefer a more personal touch, our customer service team is ready to take your order over the phone. Just call one of our toll-free numbers (1-800-351-7847) or our local number (915-544-1000) during business hours, and we'll be happy to assist you.

Mail

For those who prefer traditional methods, you can also place your order by mail. Simply send us a letter detailing your order, including item numbers and quantities, along with your contact information and proof of business. Mail your order to:

El Paso Saddleblanket Company
6935 Commerce Ave.
El Paso, TX 79915

Our team will process your mail order promptly upon receipt.

Proof of Business Requirement

Please note that because we are a wholesale-only company, proof of business is required prior to processing any orders. Acceptable proof of business can include a business license, resale certificate, or other documentation demonstrating your status as a retailer or wholesaler. This ensures that we maintain our commitment to serving the business community with the best products and services.

Visit Us

We would love to welcome you to our showroom in El Paso, Texas. Here, you can experience our products firsthand and see the quality and craftsmanship that sets us apart. Our showroom is open Monday through Friday, from 9 AM to 5 PM MST.

Address:

El Paso Saddleblanket Company
6935 Commerce Ave.
El Paso, TX 79915

Visiting our showroom is a great opportunity to meet our team, explore our extensive inventory, and discover the perfect items for your store.

At El Paso Saddleblanket Company, we are committed to providing excellent service and high-quality products. Whether you contact us by phone, email, or in person, we are here to assist you and ensure your experience with us is exceptional. Thank you for choosing El Paso Saddleblanket Company for all your Southwestern and Western needs.

Request Your FREE Printed Wholesale Catalog!